SOFT SKILLS
Tips for Effectively facing Interview - 1
Tips for effectively facing Interview - 2
Know about Customer Satisfaction Skills (CSS)
Types of Telephone Talks
How to build good rapport...
TELEPHONE SKILLS
Telephone-talk has become a part of today’s modern life. In professional life talking to clients, colleagues and various people is unavoidable because in most...
Customer Satisfaction Skills
PART - 1
The Words 'CSS' is in usage around the world. Many organizations spend millions on adverts for 'Customer-Acquisition' but not many spend money...
THE ART OF LISTENING
“Knowledge speaks, but wisdom listens” – from the Tao of effective listening.
Listening is an art, and unlike other arts it cannot be taught in...
Small Talk Skills
What is Small Talk?
We meet people on a daily basis in our private or professional life. When we meet people, we talk to them...